Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.6
Location
8.6
Service
7.2
Dining
8.4
Guest reviews
7.0/10
based on 5 reviews
7.7
7.7/10 based on 31 reviews
Ben
United States,
May
2024
8.0/10
The hotel offers really nice rooms, better service, and a convenient location for exploring cities like Shanghai, Shenzhen, and Chengdu. However, communication issues due to staff speaking only Chinese can be challenging for guests.
Rooms
9.0
The rooms are really nice and compare favorably to other hotels in Beijing as it was my first time. They are clean and comfortable.
Service
7.0
The service provided by the staff, though very friendly, can be hindered by the language barrier which makes communication difficult for non-Chinese speaking guests.
Location
8.0
The hotel is in a safe area with convenient access to the subway, making it a good base for exploring the city. However, the language barrier may pose challenges even for simple requests like bottled water.
Dining
8.0
The dining experience was more than satisfactory with a wide variety of dishes available. However, some vegan options could enhance the menu.
Facilities
8.0
The hotel offers a range of facilities to enhance the guest experience, from room service to tours and ticket assistance.
Dorothy
United States,
March
2024
7.0/10
Upon arrival, the room was not ready, and it appeared dirty during my 10-day stay. As this was my first time in Beijing, I was hoping for a better experience compared to other hotels in the area. The hotel has its pros and cons that shaped my overall impression.
Rooms
5.0
The room was not ready when we arrived, and it was dirty during our entire 10-day stay. This fell short of my expectations for a comfortable and clean room.
Service
7.0
While the staff were very friendly, their communication was limited to Chinese, which made it challenging to interact with them. However, they tried their best to assist us despite the language barrier.
Location
8.0
The hotel's location was safe and convenient to reach the airport and city center. It was near restaurants and markets, adding to the ease of our stay.
Dining
9.0
The dining experience was more than satisfactory with a wide variety of items to choose from. I appreciated the diverse options available during my stay.
Facilities
7.0
The hotel provided adequate facilities to meet our needs. However, improvements in room cleanliness could enhance the overall experience.
Thomas
United States,
December
2023
8.2/10
Upon arrival, the room wasn't ready, but once settled, it was clean and spacious. The service was friendly and helpful overall, but there were minor communication issues about the air conditioning. The location is safe and convenient, with nearby amenities. The dining options were more than satisfactory. The hotel features impressive facilities.
Rooms
8.0
The room, though not ready initially, was clean and spacious.
Service
7.0
The staff were friendly and helpful during my stay.
Location
9.0
The hotel is in a safe and convenient area with nearby amenities.
Dining
8.0
The dining options were more than satisfactory.
Facilities
9.0
The hotel features impressive facilities.
Marjorie
United States,
November
2023
8.2/10
After waiting for an hour and a half for our room to be ready, I was pleased to find that the rooms were roomy and well laid out, exceeding my expectations as a first-time visitor to Beijing. The hotel offers a nice, comfortable setting, but the communication barrier due to the staff speaking only Chinese made it challenging at times.
Rooms
8.0
The rooms are really nice and spacious, providing a comfortable stay.
Service
7.0
The difficulty in communicating with the staff, who only speak Chinese, slightly impacted the overall service experience. However, the proximity to the subway was convenient.
Location
9.0
The hotel's location is very safe and offers easy access to restaurants and markets, making it a great choice for exploring the city. However, the lack of English-speaking staff made simple tasks like requesting bottled water challenging.
Dining
9.0
The dining options were more than satisfactory, with a wide variety of items to choose from, ensuring a pleasant culinary experience.
Facilities
8.0
The hotel facilities were well-equipped and maintained, enhancing the overall stay experience.
Ernest
United States,
July
2023
8.6/10
My stay at this hotel was fantastic! The rooms were clean and comfortable, and the staff was incredibly friendly. The location is great with easy access to the city center, and the hotel is very safe. However, the language barrier made communication a bit challenging. The dining experience was more than satisfactory with a wide variety of options to choose from.
Rooms
9.0
The rooms are very clean and comfortable.
Service
8.0
The staff is very friendly and helpful.
Location
9.0
The hotel is very safe and conveniently located near the city center, with restaurants and markets nearby.
Dining
8.0
The dining experience was more than satisfactory with many different items to select.